Webinar: Board code of conduct - Managing difficult board members

Sometimes boards behave badly.
Unhelpful dynamics, disruptive behaviours, or misplaced priorities can derail the best of intentions in the boardroom. At times, these issues stem from a simple lack of guidance and support. At other times, even with clear expectations and resources in place, challenges persist.

That’s where leadership must step up. The Chair, Company Secretary, or CEO often play a critical role in setting the tone, managing expectations, and addressing behaviour head-on. Doing so not only protects the integrity of the board’s work but also safeguards the organisation’s reputation.

This webinar will explore practical strategies for recognising when a board is veering off track—and how to course-correct effectively. You’ll gain insight into proven techniques to:

• Manage difficult personalities while maintaining professionalism.
• Re-establish standards of conduct and accountability.
• Support constructive, value-adding dialogue at the board table.
• Protect the reputation of both the board and the organisation.

Whether you’re a seasoned chair, an experienced company secretary, or an executive navigating these challenges for the first time, this session will provide the clarity and tools you need to ensure your board stays focused, productive, and respected.